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Fruitologist /Themes/Fruitologist/ http://fruitologist.com.au/
  • Fruit

    Fruit

    Fruit

    • Apples Fruit
    • Berries Fruit
    • Bananas Fruit
    • Citrus Fruit
    • Grapes, Cherries & Figs Fruit
    • Melons Fruit
    • Pears Fruit
    • Stone Fruit
    • Tropical Fruit
  • Veggies

    Veggies

    Veggies

    • Cabbages ,Cauliflower & Broccoli Veggies
    • Capsicum, Eggplant & Squash Veggies
    • Asian Veggies
    • Celery & Cucumber Veggies
    • Carrots & Corn Veggies
    • Lettuce & Leaves Veggies
    • Fresh Herbs & Spices Veggies
    • Greens - Peas & Beans Veggies
    • Greens - Other Veggies
    • Mushrooms Veggies
    • Sprouts Veggies
    • Garlic, Onions & Ginger Veggies
    • Tomatoes Veggies
    • Potatoes Veggies
    • Pumpkin Veggies
    • Root Veggies
  • Freezer

    Freezer

    Freezer

    • Frozen Berries Freezer
    • Frozen Vegetables Freezer
    • Ice Cream & Yoghurt Freezer
  • Grocery

    Grocery

    Grocery

    • Cooking Products Grocery
    • Asian Grocery Grocery
    • Bakery Grocery
    • Biscuits, Crackers, Flat Breads & Wraps Grocery
    • Cereals Grocery
    • Canned & Jarred Food Grocery
    • Confectionery Grocery
    • Coffee & Tea Grocery
    • Eggs Grocery
    • Herbs & Spices Dried Grocery
    • Honey, Jam & Spreads Grocery
    • Nuts, Seeds & Dried Fruit Grocery
    • Pasta, Rice & Noodles Grocery
    • Sauces Grocery
    • Potato Chips, Corn Chips & Popcorn Grocery
    • Stocks, Seasoning & Pastes Grocery
  • Fridge

    Fridge

    Fridge

    • Yoghurts Fridge
    • Deli & Dips Fridge
    • Drinks & Juices Fridge
    • Desserts Fridge
    • Milk & Dairy Fridge
    • Salmon, Trout & Fish Products Fridge
    • Butter Fridge
    • Cheese Fridge
    • Bacon Fridge
  • Heat & Eat

    Heat & Eat

    Heat & Eat

    • Soups (Fresh) Heat & Eat
    • Pasta, Lasagne, Pies Heat & Eat
    • Patties, Fritters & Fish Cakes Heat & Eat

  • >
  • Help

Help

Here’s everything you need to know about shopping with the Fruitologist.
Please help us by giving feedback and suggestions for improving our service here.
Call us at (02) 9387 2575 from Mon-Sun 7am-8pm or email us at [email protected]

Getting Started

Do you serve my area?

We currently provide delivery to the following postcodes:
TODO: Postcodes Here
Postcodes Here
Alternatively you are welcome to pickup your order if your address falls outside the postcodes we deliver to.

Is there a minimum order amount?

Yes - Pickup orders have a $50 minimum & delivery orders have a $80 minimum.

How do I register?

Just click on Login in the menu bar & then click on Sign Up & enter your details.

What happens if I forget my password?

Just click the “Forgot my password” link on the Login Page and enter your email address. You will then receive an email with a link, which you can use to reset your password within 24 hours.

Pickup / Delivery

How fast do you deliver?

If you are placing an order before 10am you can select same day delivery & we will deliver it before 4pm.

How much does delivery cost?

Delivery is free.

When can I pickup my order?

Your pickup order will be ready within 2 hours after you have placed it.
Watch your inbox for an “Order Status Update” & / or a Eway Payment Confirmation email as these are generated once your order has been picked & packed.

Is there a minimum order amount?

Yes - Pickup orders have a $50 minimum & delivery orders have a $80 minimum.

What if I’m not home for my delivery?

Please let us know where you'd like your order to be left.
We package delivery orders so any perishable goods will remain cool for several hours after delivery.

Orders

How do I place an order?

Ordering is easy - just search or browse the categories & add items to your cart.
Click to view your cart contents & click “Checkout Now”
Review your cart & make any changes & click “Checkout”
Follow the steps to finalize your order & you'll receive an order confirmation email within 5 minutes.

How do I make a change to my order?

Unfortunately once your order has been placed there is no way to alter it directly on the website.
However we might be able to help so please Phone Us and we'll see what we can do.

What is your cancellation policy?

TODO - Store Cancellation Policy Here.

Can I change, cancel or add items to my order?

Unfortunately once your order has been placed there is no way to alter it directly on the website.
However we might be able to help so please Phone Us and we'll see what we can do.

How do I report a problem with my order?

For urgent assistance during trading hours please Phone Us
Alternatively you can get in touch via the Contact Us page

Payments

What are the payment options?

We accept Visa & Mastercard & all payments are processed by Eway.

Is the shop secure?

Our online store has been setup with security in mind.
By using eWay as our payment provider it means you have added security, as we don’t store or handle your credit card details at all.
eWAY is fully approved under the highest level of PCI compliance so you can be assured that your details remain secure with them.
 

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Location

151 Bondi Rd,
Bondi NSW 2026
Sydney AU

About us
  • Fruitologist
  • Careers
  • Contact Us
Customer Service
  • Help - Purchase & Delivery
  • Returns Policy
  • Privacy Policy
Need Help?

(02) 9387 2575
[email protected]
ABN 21 612 230 190

 
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Copyright © Fruitologist. All Rights Reserved